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Arrowhead General Insurance Agency is a San Diego-based insurance company that has been providing insurance services since 1983. The company offers a wide range of insurance products, including auto, home, and commercial insurance. Arrowhead General Insurance Agency is known for its commitment to providing its clients with personalized service and competitive rates.
If you are looking for car insurance, Arrowhead General Insurance Agency is a company to consider. The company offers a variety of auto insurance policies to meet the needs of different drivers. Whether you are a new driver or an experienced driver, Arrowhead General Insurance Agency has a policy that will suit your needs.
In this article, we will provide an overview of Arrowhead General Car Insurance Review. We will discuss the company’s history, the types of auto insurance policies it offers, and the benefits of choosing Arrowhead General Insurance Agency as your car insurance provider. We will also look at customer reviews to help you make an informed decision about whether Arrowhead General Insurance Agency is the right choice for you.
Company Background
Arrowhead General Insurance Agency is a subsidiary of Brown & Brown, Inc., a publicly traded insurance brokerage firm that was founded in 1939. Arrowhead was established in 1983 and is headquartered in San Diego, California. The company specializes in providing insurance to businesses and individuals in niche markets, such as the transportation, construction, and hospitality industries.
Arrowhead offers a variety of insurance products, including auto, home, and business insurance. The company partners with a network of independent agents to distribute its products and services. Arrowhead’s parent company, Brown & Brown, Inc., is one of the largest insurance brokerage firms in the world, with more than 300 locations across the United States, Canada, and the United Kingdom.
Arrowhead has received mixed reviews from customers and industry experts. According to WalletHub, Arrowhead has a rating of 3.5 out of 5 stars, based on 111 user ratings. The company has also received an A+ rating from the Better Business Bureau, although it has received several customer complaints in recent years. Arrowhead’s auto insurance rates are significantly higher than the national average, according to Insurify.
Despite these mixed reviews, Arrowhead has remained a popular choice for businesses and individuals in niche markets. The company’s focus on niche markets allows it to provide specialized insurance products and services that may not be available from other insurance providers. Arrowhead’s partnership with independent agents also allows it to provide personalized service and support to its customers.
Sources: WalletHub, Insurify, Better Business Bureau
Car Insurance Coverage
Arrowhead General Insurance Agency provides a range of coverage options for drivers, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
Liability Coverage
Liability coverage is required by law in most states and covers damages you may cause to other people or their property while driving your vehicle. Arrowhead General Insurance Agency offers liability coverage that meets state minimum requirements and higher limits for drivers who want extra protection.
Collision Coverage
Collision coverage pays for damages to your vehicle if you are involved in an accident, regardless of who is at fault. Arrowhead General Insurance Agency offers collision coverage that covers the cost of repairs or replacement of your vehicle up to its actual cash value.
Comprehensive Coverage
Comprehensive coverage pays for damages to your vehicle that are not caused by a collision, such as theft, vandalism, or natural disasters. Arrowhead General Insurance Agency offers comprehensive coverage that covers the cost of repairs or replacement of your vehicle up to its actual cash value.
Uninsured/Underinsured Motorist Coverage
Uninsured/underinsured motorist coverage protects you if you are involved in an accident with a driver who does not have enough insurance to cover the damages. Arrowhead General Insurance Agency offers uninsured/underinsured motorist coverage that can help pay for medical expenses, lost wages, and other damages if you are involved in an accident with an uninsured or underinsured driver.
It is important to note that coverage options and limits may vary by state and policy. Be sure to speak with an Arrowhead General Insurance Agency representative to discuss your specific coverage needs and options.
Sources: Arrowhead General Insurance Agency
Discounts and Benefits
Arrowhead General Insurance Agency offers a number of discounts and benefits to help customers save on their car insurance premiums. Here are some of the most notable ones:
- Multi-car discount: Insuring more than one car with Arrowhead can result in a discount on your premiums.
- Good driver discount: If you have a clean driving record, you may be eligible for a discount on your car insurance premiums.
- Good student discount: Students who maintain good grades may be eligible for a discount on their car insurance premiums.
- Homeowner discount: If you own a home, you may be eligible for a discount on your car insurance premiums.
- Pay in full discount: Paying your car insurance premium in full can result in a discount on your premiums.
In addition to these discounts, Arrowhead also offers a number of benefits to its customers:
- Roadside assistance: Arrowhead offers 24/7 roadside assistance to all of its customers, which can be a lifesaver if you find yourself stranded on the side of the road.
- Rental car reimbursement: If your car is in the shop for repairs after an accident, Arrowhead will provide you with a rental car so you can still get around.
- Flexible payment options: Arrowhead offers a variety of payment options to make it easy for customers to pay their premiums.
It’s important to note that not all discounts and benefits may be available in all states or with all policies. Be sure to check with an Arrowhead representative to see what discounts and benefits you may be eligible for.
Sources: compare.com, arrowheadgrp.com
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Customer Service
Arrowhead General Insurance Agency provides customer service through its appointed independent agents. Policyholders can contact their agents for assistance with billing, claims, and other inquiries. The company also has a toll-free number for general inquiries, which is 1-800-669-1889. The customer service representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. PST.
Arrowhead General Insurance Agency has mixed reviews when it comes to customer service. Some customers have reported positive experiences with the company’s representatives, while others have complained about long wait times and unhelpful agents. The company has a rating of 2.8 out of 5 stars on Yelp based on 92 reviews.
However, Arrowhead General Insurance Agency has received an A+ rating from the Better Business Bureau (BBB), indicating that the company has a good track record of resolving customer complaints. The BBB has received 18 complaints against the company in the past three years, with 11 of those complaints being resolved to the satisfaction of the customers.
Overall, while Arrowhead General Insurance Agency has received mixed reviews for its customer service, the company has a good reputation for resolving customer complaints. Policyholders should contact their appointed independent agents for assistance with any issues, and they can also contact the company’s toll-free number for general inquiries. Sources:
Claims Process
When it comes to filing a claim with Arrowhead General Insurance, the process is relatively straightforward. You can file your claim online or by calling their 24/7 claims line. Once your claim is filed, you will be assigned an adjuster who will guide you through the process and determine coverage.
Arrowhead General Insurance offers continued support throughout the claims process. They have partnered with ACM, a third-party claims administrator, to ensure that you receive timely and efficient claims service. ACM will work with you and your adjuster to ensure that your claim is resolved as quickly and smoothly as possible.
One thing to note is that Arrowhead General Insurance does not have custom claims satisfaction ratings. However, they do have an A+ rating with the Better Business Bureau and have been accredited since 1991. This accreditation indicates that they have met the BBB’s high standards for trust and transparency.
Overall, the claims process with Arrowhead General Insurance is efficient and straightforward. They offer continued support throughout the process and have a good reputation for customer service.
Sources:
Section 7: Pros and Cons of Arrowhead General Car Insurance
Pros
Arrowhead General Car Insurance has several benefits that make it a popular choice among car owners. Here are some of the pros of this insurance provider:
- Arrowhead General Car Insurance offers customizable policies that allow customers to choose the coverage that suits their needs and budget.
- The company provides a wide range of coverage options, including liability, collision, comprehensive, and personal injury protection.
- Arrowhead General Car Insurance offers discounts for safe driving, multiple cars, and good grades for students.
- The company has a user-friendly website and mobile app that makes it easy for customers to manage their policies, file claims, and get assistance.
- Arrowhead General Car Insurance has a strong financial rating, indicating that it is a stable and reliable provider.
Cons
While Arrowhead General Car Insurance has several benefits, there are also some drawbacks to consider before choosing this provider:
- Arrowhead General Car Insurance is not available in all states, so customers in some regions may not be able to get coverage.
- The company does not offer as many discounts as some other insurance providers, which may make it less affordable for some customers.
- Some customers have reported poor customer service experiences, including long wait times and difficulty getting claims processed.
- Arrowhead General Car Insurance has had some complaints filed against it with the Better Business Bureau, indicating that some customers have had negative experiences with the company.
Sources:
- Arrowhead Insurance Review 2023 – Bankrate.com
- Arrowhead Car Insurance: Reviews, Coverage, Good & Bad
- Arrowhead Insurance Reviews – Glassdoor
- Arrowhead General Insurance Agency Inc | Complaints – BBB
Conclusion
Arrowhead General Insurance Agency Inc. is a reputable insurance provider that offers a variety of insurance products, including car insurance. Their car insurance policies come with multiple discounts and coverage options at a reasonable price, making it an attractive option for drivers with good driving habits and a clean record.
While Arrowhead is not actually a car insurance company but rather a “general agency,” it has partnered with several top-rated insurance companies to offer its customers a wide range of coverage options. This means that customers can get the benefits of a large insurance company while still having the personalized service of a smaller agency.
However, it is important to note that Arrowhead has received some customer complaints in the past, according to the Better Business Bureau. It is always a good idea to research and compare different insurance providers before making a decision.
Overall, Arrowhead General Insurance Agency Inc. is a solid choice for those in need of car insurance. With its multiple discounts and coverage options, it offers competitive rates and reliable service. As with any insurance company, it is important to read the fine print and understand the terms and conditions of your policy before signing up.
